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Posted by Terry Howard @ 8/24/2006  
I keep hearing this 6 sigma thing over and over these days, reading it in articles, seeing that stupid logo in places... So what the heck is it? The first official looking search result I found told me (in between trying to sell me books on the subject of course) this:
The statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A Six Sigma defect is defined as anything outside of customer specifications. A Six Sigma opportunity is then the total quantity of chances for a defect. Process sigma can easily be calculated using a Six Sigma calculator.
So am I to understand this genius equation that every CEO and wannabe CEO raves about is used to computate and reveal the inner truth of business that making less mistakes is better? GASP! Why, that is profound! Geez, the things people come up with to sell a book or a seminar and the dupes that line up to rebuy their own pre-existing common sense is staggering sometimes.
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